At Aloft Evermōr, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Aircraft Maintenance Planning app (the "Service"), a SaaS application for aircraft maintenance planning. By using the Service, you consent to the practices described below.
1. Information We Collect
- Account Information: When you create an account, we collect your name, email address, and payment details for a subscription.
- Aircraft Data: You may provide aircraft details (e.g., tail number, model, manufacturer, year, serial number).
- Project Data: You may upload documents (PDFs, images, text) related to maintenance projects.
- Usage Data: We collect information about how you interact with the Service (e.g., pages visited, features used).
- Third-Party Data: We source maintenance provider information.
2. How We Use Your Information
- To Provide the Service: Process your subscription, manage your account, store aircraft and project data, and generate reports.
- To Communicate: Send you notifications (e.g., upcoming subscription charges) via email.
- To Improve the Service: Analyze usage data to enhance functionality and performance. Use redacted due lists, quotes, log entries, work orders, and/or invoices for machine learning purposes only. No personal information will be used for this purpose.
- Legal Compliance: Retain data as required by applicable laws.
3. How We Share Your Information
- Service Providers: We may share data with third parties (e.g., payment processors, cloud storage providers) to operate the Service. These providers are bound by confidentiality agreements.
- Legal Obligations: We may disclose information if required by law or to protect our rights.
- No Sale: We do not sell your personal information.
4. Data Security
We use industry-standard measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
- Access and Update: View or edit your account information via your dashboard.
- Deletion: Request deletion of your account and data by contacting info@aloftevermor.com, subject to legal retention requirements.
6. Third-Party Data
We do not control or verify provider data.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. After account termination, we may retain certain data for legal purposes.
8. Children's Privacy
The Service is not intended for users under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy. We will notify you of significant changes via email.